No Products in the Cart


Does Cock & Tails ship internationally?

We ship globally vis USPS/DHL for our card game. Our Lit Kit sets are only shipped within the US! International rates vary by location and will be auto-generated at check out. Please keep in mind that in very rare cases customers will need to pay a customs/V.A.T. fee. The customer will be responsible for [paying this.

What does shipping cost within the US?

How long does shipping take? (COVID UPDATE)

How can I track my package?

Where is my shipment coming from?

My order has not arrived or is just showing as "pre-shipment".

Can I cancel or change my order?

If your order has not been shipped, please email us at ASAP so we can see if we can adjust your order. If you tracking number shows "pre-shipment" or "in-transit" we are no longer able to adjust your order. USPS takes our packages to their sorting facility and does not scan them in for 12-36 hours typically. This is due to the stress covid has put on many USPS location in the country. It's not ideal, but it's the reality. Thank you for your patience. <3

How can I get a refund for my items?

How can I exchange my items?

How long do refunds take to get back into my bank?

My shipment shows "delivered", but I have yet to receive it.

Stay calm. USPS sometimes will prematurely mark items as "shipped". We recommend waiting 2 days before reaching out to us. If you still have no package please email us so we can file a missing package claim.

My item has been damaged while in transit, what can I do?

Can't find what you need?

Feel free to drop us a message. We will get back to you as soon as possible.

Your Name

Your Email (required)

Question (required)